最后更新日期: 2026年1月
应用名称: 元气健康
开发者: Game4play Limited
应用类型: 健康管理应用
欢迎使用元气健康。本隐私政策详细说明了我们如何收集、使用、存储和保护您的个人信息。我们严格遵守苹果App Store的隐私要求以及相关法律法规。
重要提示:本应用非医疗器械,测量结果仅供参考,不作为临床诊断依据。
重要声明:本应用不使用面部识别数据(Face ID/TrueDepth API)进行身份验证或唯一身份识别。
关键要点总结
本总结提供了我们隐私政策的关键要点,但您可以通过点击每个要点后的链接或使用下面的目录来查找您要查找的部分的更多详细信息。
我们处理哪些个人信息? 当您访问、使用或浏览我们的服务时,我们可能会根据您与我们的互动方式、您做出的选择以及您使用的产品和功能来处理个人信息。重要说明:摄像头获取的原始面部视频流仅在您的设备本地运行内存中处理,不会上传到我们的服务器或任何第三方服务器;为计算生理指标所必需的经脱敏处理的匿名血流信号包会加密发送至 DeepAffex 情感 AI 引擎云端服务器进行算法分析,最终的健康分析结果数据仅存储在您的手机本地设备上。了解更多关于您向我们披露的个人信息。
我们是否处理任何敏感个人信息? 我们仅在您的设备本地处理由摄像头获取的原始面部视频流,不会上传您的人脸照片或面部图像数据到服务器。所有涉及面部画面的处理均在您的手机本地完成,不会上传到服务器;仅为计算生理指标之目的,设备本地会提取出不含面部画面或身份特征的脱敏匿名血流信号包,并加密发送至我们的技术合作伙伴(DeepAffex 情感 AI 引擎)云端服务器进行算法分析,结果随后返回至您的设备并仅存储在本地。了解更多关于我们处理的敏感信息。
我们是否从第三方接收信息? 我们不从第三方接收任何信息。
我们如何处理您的信息? 我们处理您的信息以提供、改进和管理我们的服务,与您沟通,用于安全和欺诈预防,并遵守法律。我们也可能在您同意的情况下为其他目的处理您的信息。我们只有在有有效法律理由的情况下才处理您的信息。了解更多关于我们如何处理您的信息。
在什么情况下以及与哪些类型的各方共享个人信息? 除为实现血谱生理指标计算之目的而向我们的技术合作伙伴(DeepAffex 情感 AI 引擎)加密传输经脱敏处理的匿名血流信号包外,我们不会与任何第三方共享您的个人信息。了解更多关于何时以及与谁共享您的个人信息。
我们如何保护您的信息安全? 我们有组织和技术流程和程序来保护您的个人信息。但是,互联网上的电子传输或信息存储技术无法保证100%安全,因此我们不能承诺或保证黑客、网络犯罪分子或其他未经授权的第三方不会破坏我们的安全并不当收集、访问、窃取或修改您的信息。了解更多关于我们如何保护您的信息安全。
您有哪些权利? 根据您所在的地理位置,适用的隐私法可能意味着您对您的个人信息享有某些权利。了解更多关于您的隐私权利。
您如何行使您的权利? 行使您权利的最简单方法是提交数据主体访问请求,或联系我们。我们将根据适用的数据保护法律考虑并处理任何请求。
数据收集信息快速索引
关于数据收集的详细信息,请查看以下章节:
- 第1节:我们收集哪些信息?
- 第2节:我们如何处理您的信息?
- 第3节:数据存储位置和保留期限
- 第3.3节:数据共享政策
- 第5节:您的数据控制权利
苹果App Store隐私声明
本应用使用以下数据类型:
- 相机权限:用于血谱测量,需要申请摄像头权限,用户通过手机摄像头拍摄获取面部健康数据。摄像头获取的原始面部视频流仅在您的设备本地运行内存中处理,不会写入本地存储或上传到服务器
- 照片库权限:用户反馈时,若添加图片,需要用到
- 网络权限:用于收集应用产生的bug信息
数据使用目的:
- 血谱测量:通过摄像头在本地设备上获取面部健康数据,原始面部视频流仅在设备运行内存中实时分析,不会写入本地存储或直接上传到服务器;为计算生理指标,设备本地会提取出不含面部画面或身份特征的脱敏匿名血流信号包,并加密发送至 DeepAffex 情感 AI 引擎云端服务器进行算法分析,结果随后返回并仅存储在您的设备本地
- 用户反馈:支持用户添加图片进行反馈
- Bug收集:收集应用产生的bug信息以改进应用
数据共享:
- 原始面部视频流:不共享,仅在您的设备本地运行内存中进行实时分析,不会上传到我们的服务器或任何第三方服务器
- 脱敏血流信号:为计算生理指标,设备本地会提取出脱敏后的匿名血流信号包(不含面部画面或身份特征),并加密发送至我们的技术合作伙伴(DeepAffex 情感 AI 引擎)的云端服务器进行算法分析,结果随后返回至您的设备。该脱敏信号仅用于实现健康检测功能,不会被用于训练基础模型或挪作他用,且不会在云端进行持久化存储
- 其他数据:除前述为实现血谱生理指标计算所必需的有限数据共享外,我们不会与任何第三方共享或出售您的数据用于任何其他目的
1. 我们收集哪些信息?
简而言之:摄像头获取的原始面部视频流仅在您的设备本地运行内存中处理,不会上传到我们的服务器或任何第三方服务器;为计算生理指标所必需的经脱敏处理的匿名血流信号包会加密发送至 DeepAffex 情感 AI 引擎云端服务器进行算法分析,最终的血谱测量结果数据仅存储在您的手机本地设备上,不会在服务器上做持久化存储。
当您使用我们的服务时,我们收集您自愿提供给我们的个人信息,包括当您参与服务活动或联系我们时。重要说明:血谱测量功能使用的面部图像数据仅在您的设备本地运行内存中进行实时处理,所有涉及面部画面的处理均在您的设备本地完成,不会上传到服务器;仅为计算生理指标所必需的脱敏匿名血流信号包会被加密发送至 DeepAffex 情感 AI 引擎云端服务器进行算法分析,结果返回后仅存储在本地。
1.1 个人信息收集内容
重要说明:我们仅在您的设备本地处理由摄像头获取的原始面部视频流,不会上传您的人脸照片或任何面部图像数据到我们的服务器;为计算生理指标,我们仅会将经脱敏处理的匿名血流信号包(不含面部画面或身份特征)加密发送至 DeepAffex 情感 AI 引擎云端服务器进行算法分析,最终的健康分析结果数据仅存储在您的手机本地设备上。
我们收集的信息取决于您使用的业务功能。根据您使用的功能,我们可能收集以下信息:
| 业务功能 |
个人信息种类 |
个人信息内容 |
目的 |
| 血谱测量 |
个人敏感信息(仅在本地设备处理) |
相机权限 |
血谱测量,需要申请摄像头权限,用户通过手机摄像头拍摄获取面部健康数据。摄像头获取的原始面部视频流仅在设备运行内存中实时分析,不会写入本地存储或直接上传到服务器;为实现生理指标计算,设备本地会提取出不含面部画面或身份特征的脱敏匿名血流信号包,并加密发送至我们的技术合作伙伴(DeepAffex 情感 AI 引擎)云端服务器进行算法分析,结果随后返回并存储在您的设备本地 |
| 用户反馈 |
非个人信息 |
相册权限 |
用户反馈时,若添加图片,需要用到 |
| Bug收集 |
非个人信息 |
网络权限 |
用于收集应用产生的bug信息 |
1.2 权限使用说明
相机权限:
- 用于血谱测量功能,需要申请摄像头权限
- 用户通过手机摄像头拍摄获取面部健康数据
- 技术说明:摄像头仅用于捕获面部皮肤颜色的微小变化以提取血谱信号,不获取、不存储面部特征点,且无法用于识别特定个人身份
- 重要:我们仅在您的设备本地处理人脸视频流,不会上传您的人脸照片或任何面部图像数据到我们的服务器或第三方服务器
- 所有由摄像头获取的原始面部视频流仅在设备运行内存中进行实时分析,不会写入本地存储(如相册或文件系统),在提取出所需信号后即被自动清除
- 所有图像处理均在您的本地设备上完成,处理完成后原始图像数据会被立即删除
- 您可以随时在应用内删除本地存储的健康数据,或通过系统设置关闭相机权限
面部数据收集与处理:当您使用健康检测功能时,本应用会通过设备摄像头获取实时的面部视频流,仅用于提取血流脉搏信号(基于 TOI 技术)。本应用不收集、不提取、不存储面部几何结构或生物识别特征,亦无法据此识别您的个人身份。
第三方 AI 服务:为计算生理指标,设备本地会提取出脱敏后的匿名血流信号包(不含面部画面或身份特征),加密发送至我们的技术合作伙伴(DeepAffex 情感 AI 引擎)的云端服务器进行算法分析,结果随后返回至您的设备。同等保护承诺:我们仅向上述第三方共享实现功能所必需的最少数据(不包含您的账号、设备 ID 等能识别您个人身份的信息)。我们已确认并要求上述第三方 AI 服务提供商采用不低于本隐私政策标准的数据安全保护措施,且严格禁止他们将您的这些数据用于训练其基础模型或挪作他用。云端仅在完成当次计算所必需的时间内临时处理上述脱敏信号,不对其进行持久化存储。
数据保留:摄像头获取的面部视频流仅在设备运行内存中进行实时分析,提取出相关信号后即被自动清除。本应用不对原始视觉数据进行持久化存储,既不保存至设备本地存储(如相册或文件系统),亦不上传至任何服务器。
相册权限:
- 用于用户反馈功能,当您需要添加图片进行反馈时使用
- 仅在您主动选择添加图片时才会访问相册
- 您可以随时在系统设置中关闭相册权限
网络权限:
- 用于收集应用产生的bug信息,以便我们改进应用
- 收集的信息包括应用崩溃日志、错误报告等技术信息
- 不包含您的个人身份信息
- Firebase说明:为分析应用崩溃情况,我们使用了Firebase,其收集的数据不包含个人身份信息
2. 我们如何处理您的信息?
简而言之:我们处理您的信息以提供、改进和管理我们的服务,与您沟通,用于安全和欺诈预防,并遵守法律。我们也可能在您同意的情况下为其他目的处理您的信息。
2.0 法律依据
我们基于以下法律依据收集和处理您的个人信息:
- 履行服务合同:为提供血谱测量服务而使用您的相机权限获取健康数据
- 您的明确同意:您主动使用血谱测量功能
- 合法利益:改进应用功能和服务质量(使用匿名化数据),该处理不会影响用户权利和自由
- 法律义务:遵守相关法律法规要求
我们只有在有有效法律理由的情况下才处理您的信息。
数据处理的唯一用途
我们处理的数据仅用于以下目的:
- 血谱测量服务:通过摄像头在您的本地设备上获取面部健康数据进行血谱测量。摄像头获取的原始面部视频流仅在您的手机本地运行内存中进行实时处理,不会上传到服务器;为计算生理指标,设备本地会提取出不含面部画面或身份特征的脱敏匿名血流信号包,并加密发送至 DeepAffex 情感 AI 引擎云端服务器进行算法分析,结果随后返回至您的设备并存储在本地
- 用户反馈:支持用户添加图片进行反馈
- 应用功能改进:收集bug信息以改进应用(不包含个人身份信息)
我们严格承诺:
- 仅在您的设备本地处理由摄像头获取的原始面部视频流,不会上传您的人脸照片或面部图像数据到服务器或第三方服务器
- 为计算生理指标所必需的脱敏匿名血流信号包会加密发送至我们的技术合作伙伴(DeepAffex 情感 AI 引擎)云端服务器进行算法分析,合作方不得将相关数据用于训练基础模型或挪作他用
- 所有血谱测量结果数据仅存储在您的手机本地设备上,不会在服务器上做持久化存储
- 不会用于身份识别或身份验证
- 不会用于广告定向或营销
- 不会出售给第三方
- 不会用于任何商业目的
- 仅用于您主动请求的健康管理服务
我们处理您的信息用于各种原因,具体取决于您如何与我们的服务互动,包括:
2.1 核心服务功能
- 血谱测量:
- 通过摄像头在您的本地设备上获取面部健康数据
- 涉及面部画面的原始视频流仅在您的手机本地运行内存中进行实时处理,不会上传到服务器
- 为计算生理指标,设备本地会提取出不含面部画面或身份特征的脱敏匿名血流信号包,并加密发送至 DeepAffex 情感 AI 引擎云端服务器进行算法分析
- 测量结果数据仅存储在您的手机本地设备上,不会在服务器上做持久化存储
- 提供健康数据反馈(数据仅存储在本地)
- 您可以随时在应用内删除本地存储的健康数据
- 用户反馈:
- 支持用户提交反馈
- 支持用户添加图片进行反馈
- 处理用户反馈信息
2.2 技术改进和优化
- Bug收集:
- 收集应用产生的bug信息
- 分析应用崩溃和错误
- 改进应用稳定性和性能
- 产品开发:
- 开发新的健康管理功能
- 优化用户体验和界面设计
- 提升应用服务质量
2.3 运营和安全
- 服务运营:
- 发送健康提醒和服务通知
- 提供客户支持和技术服务
- 排查技术问题和系统故障
- 安全保护:
- 防止欺诈和滥用行为
- 保护用户数据安全
- 遵守相关法律法规要求
- 确保数据仅用于健康管理服务,不用于其他目的
3. 数据存储和传输
3.1 数据存储位置
存储位置说明
重要说明:血谱测量相关的原始面部视频流仅在您的设备本地运行内存中处理,不会上传到我们的服务器或任何第三方服务器,也不会写入设备本地存储。
血谱测量数据存储:
- 存储位置:仅存储在您的手机本地设备上
- 数据内容:由云端算法分析返回并保存在本地的健康分析结果数据(不包含原始面部图像或可识别您个人身份的信息)
- 数据控制:您拥有完全的数据控制权,可以随时在应用内删除这些数据
- 数据删除:删除应用或清除应用数据时,所有本地存储的健康数据将被永久删除
- 不上传原始图像:我们仅在您的设备本地处理面部视频流,不会上传您的人脸照片或任何面部图像数据到服务器
重要说明:除为实现血谱生理指标计算而向 DeepAffex 情感 AI 引擎云端服务器传输经脱敏处理的匿名血流信号包(不含面部画面或身份特征)外,我们不会与任何第三方共享您的数据。上述传输仅用于实现健康测量功能,合作方不得将相关数据用于训练基础模型或挪作他用。
3.2 数据保留期限
简而言之:血谱测量相关的原始面部视频流仅在本地内存中实时处理,不被持久化存储;用于计算生理指标的脱敏匿名血流信号包在云端仅于计算过程中临时处理,不作持久化保存;最终的健康分析结果数据仅存储在您的手机本地设备上,您拥有完全的控制权,可以随时删除。
血谱测量数据(本地存储):
- 存储位置:仅存储在您的手机本地设备上,不会上传到我们的服务器或第三方服务器进行持久化存储
- 数据控制:您拥有完全的数据控制权,可以随时在应用内删除这些数据
- 删除方式:
- 在应用内通过"删除数据"功能删除
- 卸载应用时,所有本地存储的健康数据将被永久删除
- 清除应用数据时,所有本地存储的健康数据将被永久删除
- 数据保留:数据将一直保留在您的设备上,直到您主动删除或卸载应用
- 服务器存储:脱敏匿名血流信号包仅在 DeepAffex 情感 AI 引擎云端服务器进行实时计算时暂时处理,不进行持久化存储,因此不存在长期服务器端的数据保留期限
其他数据(如用户反馈、Bug信息等,如上传到服务器):
- 用户主动控制:您可以随时通过App内的功能,主动删除您的任何数据。当您选择删除数据时,相关个人信息将被永久地、不可逆地清除。
重要提示:用于计算生理指标的脱敏匿名血流信号包仅在 DeepAffex 情感 AI 引擎云端服务器的实时计算过程中临时处理,不进行持久化存储,因此不适用长期服务器端数据保留政策。最终的血谱测量结果数据仅存储在您的手机本地,您可以随时删除。
3.3 数据共享
血谱测量数据:
- 原始面部视频流不共享:摄像头获取的面部视频流仅在您的设备本地内存中处理,我们不会将其上传至服务器,也不会与任何第三方共享、出售或披露
- 脱敏信号有限共享:为计算生理指标,设备本地会提取出脱敏后的匿名血流信号包(不含面部画面或身份特征),并加密发送至我们的技术合作伙伴(DeepAffex 情感 AI 引擎)的云端服务器进行算法分析,结果随后返回至您的设备
- 同等保护承诺:我们仅向上述第三方共享实现功能所必需的最少数据(不包含您的账号、设备 ID 等能识别您个人身份的信息),并要求其采用不低于本隐私政策标准的数据安全保护措施,且严格禁止其将这些数据用于训练基础模型或挪作他用
- 本地结果存储:云端分析返回的健康结果数据仅存储在您的手机本地设备上,不会在第三方服务器上做持久化存储
其他数据(如用户反馈、Bug信息等):
除为实现血谱生理指标计算而向 DeepAffex 情感 AI 引擎云端服务器传输经脱敏处理的匿名血流信号包外,我们不会与任何第三方共享或出售您的数据用于任何其他目的。所有数据仅用于提供应用服务。
重要说明:用于计算生理指标的脱敏匿名血流信号包不包含面部画面或能够识别您个人身份的信息,且仅在云端计算过程中临时处理,不进行持久化存储。
3.4 数据传输和跨境传输
除前述为实现血谱生理指标计算而向 DeepAffex 情感 AI 引擎云端服务器加密传输的脱敏匿名血流信号包外,我们不与第三方共享其他数据。所有其他服务器端数据(如用户反馈)均存储在中国大陆境内。
重要说明:上述脱敏匿名血流信号包不包含面部画面或可识别您个人身份的信息,且在云端仅于算法分析过程中临时处理,不进行持久化存储。
4. 信息安全措施
简而言之:我们通过组织和技术安全措施系统来保护您的个人信息。
我们已实施适当和合理的技术和组织安全措施,旨在保护我们处理的任何个人信息的安全。但是,尽管我们采取了保护措施并努力保护您的信息,但互联网上的电子传输或信息存储技术无法保证100%安全,因此我们不能承诺或保证黑客、网络犯罪分子或其他未经授权的第三方不会破坏我们的安全并不当收集、访问、窃取或修改您的信息。虽然我们会尽力保护您的个人信息,但向我们的服务传输个人信息存在风险。您应该只在安全环境中访问服务。
我们采取的具体安全措施:
- 数据加密:所有数据在传输和存储过程中均采用端到端加密
- 访问控制:严格的访问权限控制,仅授权技术人员可访问
- 身份验证:多因素身份验证保护数据访问
- 定期审计:定期进行安全审计和漏洞扫描
- 员工培训:定期对员工进行数据保护培训
- 事件响应:完善的数据安全事件响应计划
- 匿名化处理:数据采用匿名化技术处理
- 特殊保护:敏感数据采用特殊加密算法保护
5. 用户权利
简而言之:根据适用的法律法规,您享有允许您更好地访问和控制个人信息的权利。您可以随时查看、更改或删除您的数据。
根据《个人信息保护法》(PIPL)及GDPR等法律,您享有以下权利:(i) 请求访问并获取您个人信息的副本的权利;(ii) 请求更正或删除的权利;(iii) 限制处理您个人信息的权利;(iv) 如果适用,数据可携带权;以及(v) 不受自动化决策约束的权利。在某些情况下,您也可能有权反对处理您的个人信息。
您享有的具体权利:
- 数据控制权(血谱测量数据):由于血谱测量数据仅存储在您的手机本地设备上,您拥有完全的数据控制权。您可以随时在应用内删除这些数据,或通过卸载应用来永久删除所有本地数据
- 访问权:对于上传到服务器的数据,您可以获取我们持有的您的个人数据副本
- 更正权:更正不准确的个人数据
- 删除权:要求删除您的个人数据。对于本地存储的血谱测量数据,您可以直接在应用内删除;对于服务器上的数据,您可以联系我们删除
- 限制处理权:限制我们处理您的数据
- 数据可携带权:以机器可读格式获取您的数据
- 反对权:反对我们处理您的数据
- 撤回同意权:随时撤回您的同意
- 投诉权:如果您认为我们非法处理您的个人信息,您有权向相关数据保护监管机构投诉
如何行使您的权利:
- 血谱测量数据:由于数据仅存储在您的手机本地,您可以直接在应用内删除,无需联系我们
- 其他数据:对于上传到服务器的数据,您可以提交数据主体访问请求,或联系我们。我们将根据适用的数据保护法律考虑并处理任何请求
6. 算法透明度
根据DSA要求,我们在以下方面保持透明:
- 血谱测量算法原理和运作方式:涉及面部画面的处理均在您的手机本地设备上完成;为计算生理指标,设备本地会提取出不含面部画面或身份特征的脱敏匿名血流信号包,并加密发送至 DeepAffex 情感 AI 引擎云端服务器进行算法分析,结果随后返回至您的设备
- 健康数据分析的技术方法:对原始面部视频的预处理和信号提取在本地完成,对脱敏匿名血流信号的进一步分析在云端完成
- 数据处理流程和数据流向:原始面部视频流不离开您的设备,仅用于本地实时分析;经脱敏处理的匿名血流信号包加密传输至 DeepAffex 云端服务器进行算法分析,分析结果返回并仅存储在本地
- 数据存储位置:原始面部视频流不被持久化存储,最终的血谱测量结果数据仅存储在您的手机本地设备上,不会在服务器上做持久化存储
7. 儿童隐私保护
简而言之:我们不会故意收集18岁以下儿童的数据或向其营销。
我们不会故意收集18岁以下儿童的数据或向其营销。通过使用服务,您声明您至少18岁,或者是该未成年人的父母或监护人,并同意该未成年受抚养人使用服务。如果我们了解到收集了18岁以下用户的个人信息,我们将采取合理措施迅速从我们的记录中删除此类数据。如果您发现我们可能收集了18岁以下儿童的数据,请联系我们。
我们采取的特殊保护措施:
- 年龄验证:要求用户声明年满18岁才能使用服务(应用内设有年龄确认机制)
- 监护人同意:18岁以下用户需要监护人明确同意
- 数据删除:如发现误收集儿童数据,将立即删除所有相关数据
- 功能限制:未成年用户的面部分析功能将受到额外限制
- 监护人控制:监护人可随时要求删除未成年子女的数据
如果您是监护人,请确保您的孩子了解这些隐私保护措施。
8. 健康数据使用责任声明
关于血谱测量功能:
- 我们为用户提供基于摄像头拍摄的血谱测量技术工具,旨在提供健康数据参考
- 摄像头获取的原始面部视频流仅在您的设备本地运行内存中实时处理,不会上传到我们的服务器或任何第三方服务器
- 为计算生理指标,设备本地会提取出不含面部画面或身份特征的脱敏匿名血流信号包,并加密发送至我们的技术合作伙伴(DeepAffex 情感 AI 引擎)的云端服务器进行算法分析,结果随后返回至您的设备
- 最终的血谱测量结果数据仅存储在您的手机本地设备上,不会在服务器上做持久化存储
- 本应用的分析结果旨在提供健康数据参考,不能替代专业的医疗建议
- 我们鼓励您在做出重要决定前咨询专业人士
- 由于结果数据仅存储在您的设备本地,您拥有完全的数据控制权,可以随时删除这些数据
- 我们不对用户使用不当造成的风险负责
- 如用户认为其数据或隐私受到侵犯,可通过以下方式联系我们:
- 投诉邮箱:请参见应用内“联系我们”页面
- 请提供相关证据和详细说明
- 我们将在收到有效投诉后及时处理,并采取相应措施
- 我们鼓励用户仅使用自己的数据进行测量,并根据需要咨询专业医疗人员
9. 第三方服务商和调用的SDK
为了向您提供更好的服务,我们使用了以下第三方服务商和SDK。我们不会向除 DeepAffex 情感 AI 引擎外的任何第三方服务商提供与血谱测量相关的数据;对于 DeepAffex,我们仅在必要时向其云端服务器加密传输经脱敏处理的匿名血流信号包(不含面部画面或身份特征),用于计算生理指标,合作方不得将相关数据用于训练基础模型或挪作他用,且不会在云端进行持久化存储。
9.1 调用的SDK
9.2 数据处理透明度
血谱测量数据处理:
- 数据处理地点:涉及面部画面的原始视频流仅在您的手机本地设备上处理,不会上传到服务器;经脱敏处理的匿名血流信号包会加密发送至 DeepAffex 情感 AI 引擎云端服务器进行算法分析
- 数据访问权限:只有您本人可以访问您设备上的数据
- 数据控制:您拥有完全的数据控制权,可以随时删除
其他数据处理(如用户反馈、Bug信息等):
- 数据处理地点:仅在必要时处理,所有数据仅用于提供应用服务
- 数据访问权限:仅我们授权的技术人员可访问(用于技术维护)
- 访问记录:所有数据访问记录完整保存
- 数据共享:除前述为实现血谱生理指标计算之目的而向 DeepAffex 情感 AI 引擎加密传输经脱敏处理的匿名血流信号包外,我们不会与任何第三方共享数据
重要说明:涉及面部画面的原始视频流不涉及服务器处理,因为该数据不会上传到服务器;仅为计算生理指标之目的,我们会向 DeepAffex 情感 AI 引擎云端服务器加密传输经脱敏处理的匿名血流信号包,该信号包不含面部画面或可识别您身份的信息,且仅在云端实时分析过程中临时处理,不进行持久化存储。
9. 投诉和申诉
如果您认为我们的数据处理侵犯了您的权利:
- 您可以直接联系我们的数据保护官
- 向相关数据保护监管机构投诉
- 我们承诺在30天内回应您的请求
关于数据隐私投诉:
- 投诉邮箱:请参见应用内“联系我们”页面
- 请在邮件中提供以下信息:
- 您的身份证明和联系方式
- 被侵犯的数据详细描述
- 侵犯行为的具体情况和时间
- 相关证据材料
- 我们将在收到有效投诉后及时处理,并可能要求您提供进一步的材料
10. 联系方式
数据保护相关问题,请联系:
公司名称: Game4play Limited
注册地址: UNIT 225-22, 2/F, MEGA CUBE, 8 WANG KWONG ROAD, KOWLOON BAY, HONG KONG
数据保护官邮箱: [email protected]
一般咨询邮箱: [email protected]
响应时间: 我们将在收到您的请求后30天内回复
重要说明: 本服务由注册在香港的Game4play Limited提供。我们严格遵守相关法律法规,确保数据不出境,符合数据本地化要求。
苹果App Store相关:
- 我们严格遵守苹果的隐私政策要求
- 如有隐私相关问题,您也可以通过苹果App Store的反馈渠道联系我们
最后更新时间: 2026年1月
本隐私政策符合以下法规要求:
- 苹果App Store隐私政策要求
- 欧盟通用数据保护条例(GDPR)
- 加州消费者隐私法案(CCPA)
- 中国《网络安全法》和《数据安全法》
- 中国《个人信息保护法》
- 其他适用的数据保护法律法规
Last Updated: January 2026
App Name: Vitality Health
Developer: Game4play Limited
App Type: Health Management Application
Welcome to Vitality Health. This privacy policy details how we collect, use, store, and protect your personal information. We strictly comply with Apple App Store privacy requirements and relevant laws and regulations.
Important Notice: This app is not a medical device. Measurement results are for reference only and should not be used as a basis for clinical diagnosis.
Important Statement: This app does not use facial recognition data (Face ID/TrueDepth API) for authentication or unique identity identification.
Key Points Summary
This summary provides key points of our privacy policy, but you can click the links after each point or use the table of contents below to find more detailed information about the sections you are looking for.
What personal information do we process? When you visit, use, or browse our services, we may process personal information based on how you interact with us, the choices you make, and the products and features you use. Important: Raw facial video streams captured by the camera are processed only in the running memory of your device locally and will not be uploaded to our server or any third-party servers; desensitized and anonymous blood flow signal packages necessary for calculating physiological indicators are encrypted and sent to the cloud servers of the DeepAffex Affective AI engine for algorithm analysis, and the final health analysis result data is stored only on your mobile device locally. Learn more about the personal information you disclose to us.
Do we process any sensitive personal information? We only process raw facial video streams captured by the camera locally on your device and do not upload your facial photos or facial image data to the server. All processing involving facial images is completed locally on your mobile phone and will not be uploaded to the server; solely for the purpose of calculating physiological indicators, the device locally extracts desensitized and anonymous blood flow signal packages (without facial images or identity features), which are encrypted and sent to the cloud servers of our technical partner (DeepAffex Affective AI engine) for algorithm analysis, and the results are then returned to your device and stored only locally. Learn more about the sensitive information we process.
Do we receive information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and manage our services, communicate with you, for security and fraud prevention, and to comply with laws. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason. Learn more about how we process your information.
In what situations and with what types of parties do we share personal information? Except for encrypting and transmitting desensitized and anonymous blood flow signal packages to our technical partner (DeepAffex Affective AI engine) for the purpose of calculating blood spectrum physiological indicators, we do not share your personal information with any third parties. Learn more about when and with whom we share your personal information.
How do we protect your information security? We have organizational and technical processes and procedures to protect your personal information. However, electronic transmission or information storage technology on the Internet cannot guarantee 100% security, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not breach our security and improperly collect, access, steal, or modify your information. Learn more about how we protect your information security.
What are your rights? Depending on your geographic location, applicable privacy laws may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is to submit a data subject access request or contact us. We will consider and process any request in accordance with applicable data protection laws.
Data Collection Information Quick Index
For detailed information about data collection, please see the following sections:
- Section 1: What information do we collect?
- Section 2: How do we process your information?
- Section 3: Data storage location and retention period
- Section 3.3: Data sharing policy
- Section 5: Your data control rights
Apple App Store Privacy Statement
This app uses the following data types:
- Camera Permission: For blood spectrum measurement, camera permission is required. Users obtain facial health data through mobile phone camera. Raw facial video streams captured by the camera are processed only in the running memory of your device locally and are not written to local storage or uploaded to the server
- Photo Library Permission: When providing user feedback, if adding images, this permission is needed
- Network Permission: Used to collect bug information generated by the app
Data usage purposes:
- Blood spectrum measurement: Obtain facial health data through camera on local device. Raw facial video streams are analyzed in real time only in the device's running memory and are not written to local storage or directly uploaded to the server; to calculate physiological indicators, the device locally extracts desensitized and anonymous blood flow signal packages (without facial images or identity features), which are encrypted and sent to the cloud servers of the DeepAffex Affective AI engine for algorithm analysis, and the results are then returned and stored only on your device locally
- User feedback: Support users to add images for feedback
- Bug collection: Collect bug information generated by the app to improve the app
Data sharing:
- Raw facial video streams: Not shared; analyzed in real time only in the running memory of your device locally, and will not be uploaded to our server or any third-party servers
- Desensitized blood flow signals: To calculate physiological indicators, the device locally extracts desensitized and anonymous blood flow signal packages (without facial images or identity features), which are encrypted and sent to the cloud servers of our technical partner (DeepAffex Affective AI engine) for algorithm analysis, and the results are then returned to your device. Such desensitized signals are used only to provide the health detection function, will not be used to train base models or for any other purposes, and will not be persistently stored on the cloud
- Other data: Except for the limited data sharing necessary for the foregoing blood spectrum physiological indicator calculation, we do not share or sell your data with any third parties for any other purpose
1. What Information Do We Collect?
In short: Raw facial video streams captured by the camera are processed only in the running memory of your device locally and will not be uploaded to our server or any third-party servers; desensitized and anonymous blood flow signal packages necessary for calculating physiological indicators are encrypted and sent to the cloud servers of the DeepAffex Affective AI engine for algorithm analysis, and the final blood spectrum measurement result data is stored only on your mobile device locally and will not be persistently stored on any server.
When you use our services, we collect personal information that you voluntarily provide to us, including when you participate in service activities or contact us. Important: Facial image data used by the blood spectrum measurement function is processed in real time only in the running memory of your device locally; all processing involving facial images is completed locally on your device and will not be uploaded to the server; only the desensitized and anonymous blood flow signal packages necessary for calculating physiological indicators are encrypted and sent to the cloud servers of the DeepAffex Affective AI engine for algorithm analysis, and the results are stored only locally after return.
1.1 Personal Information Collection Content
Important: We only process raw facial video streams captured by the camera locally on your device and do not upload your facial photos or any facial image data to our server; to calculate physiological indicators, we only encrypt and send desensitized and anonymous blood flow signal packages (without facial images or identity features) to the cloud servers of the DeepAffex Affective AI engine for algorithm analysis, and the final health analysis result data is stored only on your mobile device locally.
The information we collect depends on the business functions you use. Based on the functions you use, we may collect the following information:
| Business Function |
Personal Information Type |
Personal Information Content |
Purpose |
| Blood Spectrum Measurement |
Sensitive Personal Information (processed locally only) |
Camera Permission |
Blood spectrum measurement requires camera permission. Users obtain facial health data through mobile phone camera. Raw facial video streams captured by the camera are analyzed in real time only in the device's running memory and are not written to local storage or directly uploaded to the server; to implement physiological indicator calculation, the device locally extracts desensitized and anonymous blood flow signal packages (without facial images or identity features), which are encrypted and sent to the cloud servers of our technical partner (DeepAffex Affective AI engine) for algorithm analysis, and the results are then returned and stored on your device locally |
| User Feedback |
Non-personal Information |
Photo Library Permission |
When providing user feedback, if adding images, this permission is needed |
| Bug Collection |
Non-personal Information |
Network Permission |
Used to collect bug information generated by the app |
1.2 Permission Usage Instructions
Camera Permission:
- Used for blood spectrum measurement function, camera permission is required
- Users obtain facial health data through mobile phone camera
- Technical Description: The camera is only used to capture tiny changes in facial skin color to extract blood spectrum signals. It does not obtain or store facial feature points and cannot be used to identify specific individual identities
- Important: We only process facial video streams locally on your device and do not upload your facial photos or any facial image data to our server or any third-party servers
- All raw facial video streams captured by the camera are processed only in the device's running memory, are not written to local storage (such as photo library or file system), and are automatically cleared after the required signals are extracted
- All image processing is completed locally on your device, and original image data will be deleted immediately after processing
- You can delete locally stored health data in the app at any time, or close camera permission through system settings
Facial Data Collection and Processing: When you use the health detection function, the app uses the device camera to obtain real-time facial video streams only to extract blood flow pulse signals (based on TOI technology). The app does not collect, extract, or store facial geometry or biometric features and cannot identify your personal identity based on this.
Third-party AI Services: To calculate physiological indicators, the device locally extracts a desensitized and anonymous blood flow signal package (without facial images or identity features), which is then encrypted and sent to the cloud servers of our technical partner, the DeepAffex Affective AI engine, for algorithm analysis. The results are then returned to your device. Equivalent Protection Commitment: We only share the minimum amount of data necessary to implement the function with the above third-party AI service provider (excluding your account, device ID, or other information that can identify your personal identity). We have confirmed and require that the above third-party AI service provider adopt data security protection measures no less than the standards of this privacy policy, and strictly prohibit them from using such data to train their base models or for any other purposes. The cloud only temporarily processes the desensitized signals for the duration necessary to complete the calculation and does not persistently store them.
Data Retention: Facial video streams captured by the camera are analyzed in real time only in the device's running memory and are automatically cleared after the relevant signals are extracted. The app does not persistently store raw visual data, neither saving it to local device storage (such as the photo library or file system) nor uploading it to any servers.
Photo Library Permission:
- Used for user feedback function, when you need to add images for feedback
- Only accesses photo library when you actively choose to add images
- You can close photo library permission through system settings at any time
Network Permission:
- Used to collect bug information generated by the app to help us improve the app
- Collected information includes app crash logs, error reports and other technical information
- Does not contain your personal identity information
- Firebase Description: To analyze app crash situations, we use Firebase, and the data it collects does not contain personal identity information
2. How Do We Process Your Information?
In short: We process your information to provide, improve, and manage our services, communicate with you, for security and fraud prevention, and to comply with laws. We may also process your information for other purposes with your consent.
2.0 Legal Basis
We collect and process your personal information based on the following legal grounds:
- Performance of Service Contract: Use your camera permission to obtain health data for providing blood spectrum measurement services
- Your Explicit Consent: You actively use the blood spectrum measurement function
- Legitimate Interests: Improve app functions and service quality (using anonymized data), and this processing will not affect user rights and freedoms
- Legal Obligations: Comply with relevant laws and regulations
We only process your information when we have a valid legal reason.
Unique Purpose of Data Processing
The data we process is only used for the following purposes:
- Blood Spectrum Measurement Service: Obtain facial health data through camera on your local device for blood spectrum measurement. Raw facial video streams captured by the camera are processed in real time only in the running memory of your mobile phone locally and will not be uploaded to the server; to calculate physiological indicators, the device locally extracts desensitized and anonymous blood flow signal packages (without facial images or identity features), which are encrypted and sent to the cloud servers of the DeepAffex Affective AI engine for algorithm analysis, and the results are then returned to your device and stored locally
- User Feedback: Support users to add images for feedback
- App Function Improvement: Collect bug information to improve the app (does not contain personal identity information)
We strictly promise:
- Only process raw facial video streams captured by the camera locally on your device, and do not upload your facial photos or facial image data to the server or third-party servers
- Desensitized and anonymous blood flow signal packages necessary for calculating physiological indicators are encrypted and sent to the cloud servers of our technical partner (DeepAffex Affective AI engine) for algorithm analysis, and the partner may not use such data to train base models or for any other purposes
- All blood spectrum measurement result data is stored only on your mobile device locally and will not be persistently stored on any server
- Not used for identity identification or authentication
- Not used for advertising targeting or marketing
- Not sold to third parties
- Not used for any commercial purposes
- Only used for health management services you actively request
We process your information for various reasons, depending on how you interact with our services, including:
2.1 Core Service Functions
- Blood Spectrum Measurement:
- Obtain facial health data through camera on your local device
- Raw video streams involving facial images are processed in real time only in the running memory of your mobile phone locally and will not be uploaded to the server
- To calculate physiological indicators, the device locally extracts desensitized and anonymous blood flow signal packages (without facial images or identity features), which are encrypted and sent to the cloud servers of the DeepAffex Affective AI engine for algorithm analysis
- Measurement result data is stored only on your mobile device locally and will not be persistently stored on any server
- Provide health data feedback (data stored locally only)
- You can delete locally stored health data in the app at any time
- User Feedback:
- Support users to submit feedback
- Support users to add images for feedback
- Process user feedback information
2.2 Technical Improvement and Optimization
- Bug Collection:
- Collect bug information generated by the app
- Analyze app crashes and errors
- Improve app stability and performance
- Product Development:
- Develop new health management functions
- Optimize user experience and interface design
- Improve app service quality
2.3 Operations and Security
- Service Operations:
- Send health reminders and service notifications
- Provide customer support and technical services
- Troubleshoot technical problems and system failures
- Security Protection:
- Prevent fraud and abuse
- Protect user data security
- Comply with relevant laws and regulations
- Ensure data is only used for health management services and not for other purposes
3. Data Storage and Transmission
3.1 Data Storage Location
Storage Location Description
Important: Raw facial video streams related to blood spectrum measurement are processed only in the running memory of your device locally and will not be uploaded to our server or any third-party servers, nor written to local device storage.
Blood Spectrum Measurement Data Storage:
- Storage Location: Stored only on your mobile device locally
- Data Content: Health analysis result data returned by cloud algorithm analysis and saved locally (does not include original facial images or information that can identify your personal identity)
- Data Control: You have complete data control rights and can delete this data in the app at any time
- Data Deletion: When you uninstall the app or clear app data, all locally stored health data will be permanently deleted
- No Upload of Raw Images: We only process facial video streams locally on your device and do not upload your facial photos or any facial image data to the server
Important: Except for transmitting desensitized and anonymous blood flow signal packages (without facial images or identity features) to the cloud servers of the DeepAffex Affective AI engine for the purpose of calculating blood spectrum physiological indicators, we do not share your data with any third parties. Such transmission is used only to provide the health measurement function, and the partner may not use the relevant data to train base models or for any other purposes.
3.2 Data Retention Period
In short: Raw facial video streams related to blood spectrum measurement are processed in real time only in local memory and are not persistently stored; desensitized and anonymous blood flow signal packages used to calculate physiological indicators are only temporarily processed in the cloud during the calculation process and are not persistently saved; the final health analysis result data is stored only on your mobile device locally, and you have complete control and can delete it at any time.
Blood Spectrum Measurement Data (Local Storage):
- Storage Location: Stored only on your mobile device locally and will not be uploaded to our server or third-party servers for persistent storage
- Data Control: You have complete data control rights and can delete this data in the app at any time
- Deletion Methods:
- Delete through "Delete Data" function in the app
- When uninstalling the app, all locally stored health data will be permanently deleted
- When clearing app data, all locally stored health data will be permanently deleted
- Data Retention: Data will remain on your device until you actively delete it or uninstall the app
- Server Storage: Desensitized and anonymous blood flow signal packages are only temporarily processed during real-time calculation on the cloud servers of the DeepAffex Affective AI engine and are not persistently stored, so there is no long-term server-side data retention period
Other Data (such as user feedback, bug information, etc., if uploaded to server):
- User Active Control: You can actively delete any of your data through functions in the app at any time. When you choose to delete data, related personal information will be permanently and irreversibly cleared.
Important Note: Desensitized and anonymous blood flow signal packages used to calculate physiological indicators are only temporarily processed during the real-time calculation process on the cloud servers of the DeepAffex Affective AI engine and are not persistently stored, so they are not subject to the above long-term server-side data retention policy. The final blood spectrum measurement result data is stored only on your mobile device locally, and you can delete it at any time.
3.3 Data Sharing
Blood Spectrum Measurement Data:
- Raw Facial Video Streams Not Shared: Facial video streams captured by the camera are processed only in the local memory of your device; we do not upload them to the server nor share, sell, or disclose them to any third party
- Limited Sharing of Desensitized Signals: To calculate physiological indicators, the device locally extracts desensitized and anonymous blood flow signal packages (without facial images or identity features), which are encrypted and sent to the cloud servers of our technical partner (DeepAffex Affective AI engine) for algorithm analysis, and the results are then returned to your device
- Equivalent Protection Commitment: We only share the minimum amount of data necessary to implement the function with the above third party (excluding your account, device ID, or other information that can identify your personal identity), and require it to adopt data security protection measures no lower than the standards of this privacy policy and strictly prohibit it from using such data to train base models or for any other purposes
- Local Result Storage: Health result data returned by cloud analysis is stored only on your mobile device locally and will not be persistently stored on third-party servers
Other Data (such as user feedback, bug information, etc.):
Except for transmitting desensitized and anonymous blood flow signal packages to the cloud servers of the DeepAffex Affective AI engine for the purpose of calculating blood spectrum physiological indicators, we do not share or sell your data with any third parties for any other purpose. All data is only used to provide app services.
Important Note: Desensitized and anonymous blood flow signal packages used to calculate physiological indicators do not contain facial images or information that can identify your personal identity, and are only temporarily processed during the cloud calculation process and are not persistently stored.
3.4 Data Transmission and Cross-border Transmission
Except for the foregoing encrypted transmission of desensitized and anonymous blood flow signal packages to the cloud servers of the DeepAffex Affective AI engine for the purpose of calculating blood spectrum physiological indicators, we do not share other data with third parties. All other server-side data (such as user feedback) is stored within mainland China.
Important Note: The above desensitized and anonymous blood flow signal packages do not contain facial images or information that can identify your personal identity, and are only temporarily processed during the algorithm analysis process in the cloud and are not persistently stored.
4. Information Security Measures
In short: We protect your personal information through organizational and technical security measure systems.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our protective measures and efforts to protect your information, electronic transmission or information storage technology on the Internet cannot guarantee 100% security, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not breach our security and improperly collect, access, steal, or modify your information. Although we do our best to protect your personal information, there are risks in transmitting personal information to our services. You should only access services in a secure environment.
Specific security measures we take:
- Data Encryption: All data is encrypted end-to-end during transmission and storage
- Access Control: Strict access permission control, only authorized technical personnel can access
- Identity Authentication: Multi-factor identity authentication protects data access
- Regular Audits: Regular security audits and vulnerability scans
- Employee Training: Regular data protection training for employees
- Incident Response: Comprehensive data security incident response plan
- Anonymization: Data is processed using anonymization techniques
- Special Protection: Sensitive data is protected with special encryption algorithms
5. User Rights
In short: According to applicable laws and regulations, you have the right to better access and control your personal information. You can view, modify, or delete your data at any time.
According to the Personal Information Protection Law (PIPL) and GDPR and other laws, you have the following rights: (i) the right to request access and obtain a copy of your personal information; (ii) the right to request correction or deletion; (iii) the right to restrict the processing of your personal information; (iv) if applicable, data portability; and (v) the right not to be subject to automated decision-making. In some cases, you may also have the right to object to our processing of your personal information.
Specific rights you enjoy:
- Data Control Rights (Blood Spectrum Measurement Data): Since blood spectrum measurement data is stored only on your mobile device locally, you have complete data control rights. You can delete this data in the app at any time, or permanently delete all local data by uninstalling the app
- Access Rights: For data uploaded to the server, you can obtain a copy of your personal data that we hold
- Correction Rights: Correct inaccurate personal data
- Deletion Rights: Request deletion of your personal data. For locally stored blood spectrum measurement data, you can delete it directly in the app; for data on the server, you can contact us to delete it
- Restriction of Processing Rights: Restrict our processing of your data
- Data Portability Rights: Obtain your data in a machine-readable format
- Objection Rights: Object to our processing of your data
- Withdrawal of Consent Rights: Withdraw your consent at any time
- Complaint Rights: If you believe we have illegally processed your personal information, you have the right to complain to the relevant data protection regulatory authority
How to exercise your rights:
- Blood Spectrum Measurement Data: Since data is stored only on your mobile device locally, you can delete it directly in the app without contacting us
- Other Data: For data uploaded to the server, you can submit a data subject access request or contact us. We will consider and process any request in accordance with applicable data protection laws
6. Algorithm Transparency
According to DSA requirements, we maintain transparency in the following aspects:
- Blood spectrum measurement algorithm principles and operation methods: Processing involving facial images is completed on your mobile device locally; to calculate physiological indicators, the device locally extracts desensitized and anonymous blood flow signal packages (without facial images or identity features), which are encrypted and sent to the cloud servers of the DeepAffex Affective AI engine for algorithm analysis, and the results are then returned to your device
- Health data analysis technical methods: Preprocessing and signal extraction of raw facial video are completed locally; further analysis of desensitized and anonymous blood flow signals is completed in the cloud
- Data processing flow and data flow direction: Raw facial video streams do not leave your device and are used only for local real-time analysis; desensitized and anonymous blood flow signal packages are encrypted and transmitted to the DeepAffex cloud servers for algorithm analysis, and the analysis results are returned and stored only locally
- Data storage location: Raw facial video streams are not persistently stored; the final blood spectrum measurement result data is stored only on your mobile device locally and will not be persistently stored on any server
7. Children's Privacy Protection
In short: We do not intentionally collect data from children under 18 or market to them.
We do not intentionally collect data from children under 18 or market to them. By using the service, you declare that you are at least 18 years old, or are the parent or guardian of the minor and agree to the minor dependent's use of the service. If we learn that we have collected personal information from users under 18, we will take reasonable measures to promptly delete such data from our records. If you discover that we may have collected data from children under 18, please contact us.
Special protection measures we take:
- Age Verification: Require users to declare that they are at least 18 years old to use the service (the app has an age confirmation mechanism)
- Guardian Consent: Users under 18 need explicit guardian consent
- Data Deletion: If children's data is mistakenly collected, all related data will be deleted immediately
- Function Restrictions: Facial analysis functions for minor users will be subject to additional restrictions
- Guardian Control: Guardians can request deletion of minor children's data at any time
If you are a guardian, please ensure your children understand these privacy protection measures.
8. Health Data Usage Responsibility Statement
Regarding blood spectrum measurement function:
- We provide users with blood spectrum measurement technology tools based on camera shooting, aiming to provide health data reference
- The raw facial video streams captured by the camera are processed only in the running memory of your device and will not be uploaded to our server or any third-party servers
- To calculate physiological indicators, the device locally extracts a desensitized and anonymous blood flow signal package (without facial images or identity features), which is then encrypted and sent to the cloud servers of our technical partner DeepAffex Affective AI engine for algorithm analysis, and the results are then returned to your device
- The final blood spectrum measurement result data is stored only on your mobile device locally and will not be persistently stored on any server
- The analysis results of this app are intended to provide health data reference and cannot replace professional medical advice
- We encourage you to consult professionals before making important decisions
- Since the result data is stored only on your device locally, you have complete data control rights and can delete this data at any time
- We are not responsible for risks caused by improper use by users
- If users believe their data or privacy has been violated, they can contact us through the following methods:
- Complaint email: please refer to the "Contact Us" page in the app
- Please provide relevant evidence and detailed description
- We will process valid complaints in a timely manner and take appropriate measures
- We encourage users to only use their own data for measurement and consult professional medical personnel as needed
9. Complaints and Appeals
If you believe our data processing has violated your rights:
- You can directly contact our data protection officer
- File a complaint with the relevant data protection regulatory authority
- We promise to respond to your request within 30 days
Regarding data privacy complaints:
- Complaint email: please refer to the "Contact Us" page in the app
- Please provide the following information in the email:
- Your identity proof and contact information
- Detailed description of the violated data
- Specific situation and time of the violation
- Relevant evidence materials
- We will process valid complaints in a timely manner and may require you to provide further materials
10. Contact Information
For data protection related questions, please contact:
Company Name: Game4play Limited
Registered Address: UNIT 225-22, 2/F, MEGA CUBE, 8 WANG KWONG ROAD, KOWLOON BAY, HONG KONG
Data Protection Officer Email: [email protected]
General Inquiry Email: [email protected]
Response Time: We will reply within 30 days after receiving your request
Important Note: This service is provided by Game4play Limited registered in Hong Kong. We strictly comply with relevant laws and regulations to ensure that data does not leave the country and meets data localization requirements.
Apple App Store Related:
- We strictly comply with Apple's privacy policy requirements
- If you have privacy-related questions, you can also contact us through Apple App Store's feedback channel
Last Updated: January 2026
This privacy policy complies with the following regulatory requirements:
- Apple App Store privacy policy requirements
- EU General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- China's Cybersecurity Law and Data Security Law
- China's Personal Information Protection Law
- Other applicable data protection laws and regulations